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Your contact for all questions relating to customer service

Phone: +86 (0)21 6265 9663 - 8010/8015
Service Hotline:+86 400 880 9308
Fax: +86 (0) 21 62655326

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On-site service

Reliable after-sales service through our service team

A balancing machine or a diagnostic system is an intelligent combination of superior mechanical components with high-accuracy measuring systems and powerful software. Comprehensive know-how is therefore required to maintain such a complex system expertly and cost efficiently and avoid costly repairs.

More than 200 members of our service staff all over the world are available to render professional service. This ensures that one of them is not very far away from you, to come to your assistance in an emergency: A close-knit support network makes for short distances and short response time - along with high reliability and efficiency.

Schenck service experts have in-depth familiarity with our balancing and diagnostic systems. Needless to say, all our service engineers have long-standing experience, specialist know-how and undergo regular training to stay at the leading edge of modern technology.

Benefits of our customer service at a glance:

  • Speedy, professional maintenance.
  • Expert repair.
  • High cost efficiency.
  • Efficient trouble-shooting.
  • Long-term provision of spare parts.
  • Consultation and support in all matters relating to balancing.
  • Highly skilled staff familiar with latest technical developments.

Hotline: 400-880 9308